City of Columbus

Customer Service

Customer/Payment Portal
Other Payment Locations
Financial Assistance/Discounts
Water/Sewer Payment Arrangements
Power Payment Arrangements
Unpaid Sewer Charges

Walk-in Payment Office:
Weekdays 7:30 am - 4:30 pm
111 N. Front Street 
Columbus, Ohio 43215
Free short-term Parking
(garage across Long St)
After-hours Drop Box Available 
  
Customer Service Phone:
614-645-8276
Weekdays 7 am - 6 pm
Email: 
[email protected] 
Contact Directory

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PUBLIC UTILITIES:

• Home
• About Us
• Contractors
• Customers
• Document Library
• Projects
• Water Protection
  
• Seasonal Topics

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OTHER REQUESTED:

• New Service
• Bill Payment Info
• Com-Til Mulch
• FAQs
• Find a Certified Contractor
• Flooding and Leaks
• Street Lighting
  
• Water Quality Report
• Volunteer

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BILL RELATED LINKS:

• Payment Portal
• More Bill Pay Options
• Rates & Information
• Average Costs
• Reduce Your Bill and Financial Assistance
• Meter Reading & Bill Calculation
• Leak Detection
• Leaks & Flooding
• Become More Green
• Connection Fees
• Cross Connection & Backflow

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