Most requested:
Understanding Lead and Water
The lead concentration in the drinking water leaving our treatment plants is below the level of detection. However, lead can enter the water from household plumbing and fixtures when water resides in plumbing for more than 6 hours. View FAQs or a brochure "Reducing Exposure to Lead in Water(PDF, 992KB)."
Enhanced Meter Project
This project will facilitate collection of electronic meter readings and provide expanded services for customers. It began in 2023 and will be completed in phases.
Learn about other large capital improvement projects currently underway in Public Utilities.
Discount/Payment Relief Programs, Payment Plans and Other Ways to Reduce Your Bill
Whether through discount programs or conservation, there are many ways to reduce your bill and we offer payment arrangements. Learn about other resources, discounts you may qualify for, and other ways to reduce your bill.
The Hometown Choice for Energy
Did you know that you have choice when it comes to your energy provider? Columbus Division of Power is the hometown choice. Use an Interactive Calculator to estimate how much your monthly electric bill would be with Columbus. Our residential rates are currently lower than the local commercial provider with no hidden fees.
Water Main Breaks
Please report suspected water main breaks to 311 or 645-3111 immediately (weekdays 7:00 am - 6:00 pm) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks.
Help Prevent Street Flooding - Keep Storm Drains Clear
Help prevent street flooding by keeping storm drains free from blockages. Trash, leaves, debris, snow & ice are all common causes of storm sewer blockages - you can help.
Consumer Confidence Water Quality Report
View the current report(PDF, 3MB). Public Utilities' customers can consume their water with confidence, knowing it meets all of the requirements of the Safe Drinking Water Act (SDWA). Learn more about: drinking water quality and monitoring, rigorous testing performed daily, common water quality concerns.
Fall Topics
Seasonally timed utility tips and topics. Learn about: mulching your garden for winter with Com-Til, keeping storm drains clear, proper yard waste disposal, how to prepare your pipes for winter to prevent freezing, water main breaks & more.
Blueprint Columbus
Blueprint Columbus takes all of the regulatory challenges of complying with the Clean Water Act into consideration and uses green infrastructure to meet these challenges and efficiently achieve water quality goals.
Follow Us
Please follow us on social media for any water advisory announcements or other major breaking news: