Contact Utilities

Aerial View of Griggs

Please find important contact information for the Department of Public Utilities below.

Table of Organization(PDF, 143KB)


Utility Non-Emergency Customer Service

Water and Sewer Services

Department of Public Utilities
Non-Emergency Services
910 Dublin Road
Columbus, OH 43215

614-645-8276
614-645-0222 Fax
utilityleadrep@columbus.gov

Hours
Weekdays
7:00 AM - 6:00 PM


Power Services

Department of Public Utilities
Non-Emergency Services
3500 Indianola Ave
Columbus, OH 43214

614-645-7360 or
614-645-8276
utilityleadrep@columbus.gov

Hours
Weekdays
7:00 AM - 6:00 PM


311 Service Requests

City of Columbus
Non-Emergency Services
columbus.gov/311
111 N Front Street
Columbus, OH 43215

311@columbus.gov

Hours
Weekdays
7:00 AM - 6:00 PM


Streetlight Outages

City of Columbus
Non-Emergency Services
columbus.gov/311
111 N Front Street
Columbus, OH 43215

614-645-3111
311@columbus.gov

Hours
Weekdays
7:00 AM - 6:00 PM

Utility Emergency Contacts

Water Emergency Services

To report water leaking in the street or knocked over/leaking fire hydrants.

Division of Water
910 Dublin Road
Columbus, OH 43215

614-645-7788


Power Outage or Downed Wires

Division of Power
Power Emergency Services
3500 Indianola Ave
Columbus, OH 43214

614-645-7627


Sewer Emergency Services

To report basement backups, street flooding, and other flood-related issues.

Division of Sewerage Drainage
Emergency Services
1250 Fairwood Ave
Columbus, OH 43206

614-645-7102


Report Hazardous Spills or Dumping

Storm Water Pollution Hotline: (614) 645-STREAM
910 Dublin Road
Columbus, OH 43215

614-645-STREAM (7873) or
1-800-282-9378 (Ohio EPA)