Working with federal authorities and cybersecurity experts, the City of Columbus continues its investigation and response to a July cybersecurity incident.
A high water bill can signal a problem such as a leak, or be the result of seasonal, outdoor water usage (watering the lawn or garden, washing the car, etc). The resources below should help you establish what is average, determine the cause of a high bill & reduce your water usage.
You can control the amount of your bill by conserving water and energy usage. Learn more by visiting our Home Conservation Tips page. Here are some quick tips (view larger Chart as a PDF(PDF, 544KB)):
Walk-in Payment OfficeWeekdays 7:30 am - 4:30 pm 111 N. Front Street Columbus, Ohio 43215 Free Short-term Parking (Garage Across Long Street) After-hours Drop Box Available Payment/Customer Portal
Customer Service Weekdays 7:00 am - 6 pm 614-645-8276 utilityleadrep@columbus.gov Contact Directory
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