Working with federal authorities and cybersecurity experts, the City of Columbus continues its investigation and response to a July cybersecurity incident.
If you are renting (or purchased on land contract) and want to receive water/sewer bills directly, you need to complete and sign a Tenant Billing Agreement(PDF, 139KB) with the property owner. Note: the property owner will receive a copy of all bills. Please call 614-645-8276 weekdays 7:00 a.m. to 6:00 p.m.
View the FAQs for tenant billing.
Walk-in Payment OfficeWeekdays 7:30 am - 4:30 pm 111 N. Front Street Columbus, Ohio 43215 Free Short-term Parking (Garage Across Long Street) After-hours Drop Box Available Payment/Customer Portal
Customer Service Weekdays 7:00 am - 6 pm 614-645-8276 utilityleadrep@columbus.gov Contact Directory
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