2025 Power Rate Increase and New Discount Program

For the first time in over 18 years, the Division of Power (DOP) requested approval from the Columbus City Council to increase city power rates for all customers. The increase was needed due to rising energy costs, and the need to reinvest in the city’s aging power distribution system to help maintain reliable service. Improvements are also planned for the city’s street lighting system.

Despite the rate change, our customers will still have some of the lowest monthly bills on average, and prompt restoration service, compared to other utilities.

For more information, please review our Frequently Asked Questions:

Why are Columbus power rates going up?

The Division of Power has not had a rate increase in over 18 years. Meanwhile, costs to provide safe, reliable energy have risen sharply. In addition, aging infrastructure will need major improvements to effectively serve customers. Ultimately, this requires adequate funding.

How will customers benefit?

The increase will allow us to improve our aging power system, and decrease how often and how long power outages happen. Streetlight, circuit and other equipment upgrades are also planned. And streetlights will continue to operate at no cost to residents. Investing in energy infrastructure also helps create jobs and boosts the local economy. City power customers will continue to have:

  • reliable power
  • excellent customer service
  • the fastest restoration in the area following power outages
  • some of the lowest bills in the region

How much will bills rise?

Increases will vary by customer class and usage. For the average household, the typical increase will be around $7 a month. To estimate your monthly bill, use this power bill calculator(XLSX, 215KB).

When will the new rates take effect?

January 1, 2025. A citizen utility board will review any future rate adjustments each year.

Is there anything I can do to control my bill and are there programs to help?

Yes. Starting January 1, 2025, we now offer a low income discount program. Those who qualify will get a 25% discount off their energy usage and a one-time $50 credit on their bill in 2025. Seniors 60+ who qualify for that program, will also have their service charges waived (about $11.25 a month). Visit columbus.gov/payassist to learn more and apply today.   

Payment plans are also offered for anyone who gets behind on their bill, regardless of income. For details and to apply online, visit our website at columbus.gov/payassist.

Everyone can save on their bills by reducing energy usage. For example: 

  • Turn down the thermostat in the winter at bedtime or while away from the home; in the summer, turn it up. Even 2 degrees has an impact.
  • Hang insulating window coverings or blinds to block drafts.
  • Turn off lights and unplug devices when not in use, especially battery chargers.
  • Replace burnt out light bulbs with LEDs.
  • Use cold water cycle for laundry and line dry.

Who can I contact for questions?

Please contact Customer Service at 614-645-8276 (weekdays, 7 a.m. - 6 p.m.) or email UtilityLeadRep@columbus.gov.

 

Back to top