City of Columbus Addressing Cybersecurity Incident

Published on July 22, 2024

Important Message from the City of Columbus

The City of Columbus is working diligently to restore its systems following a cybersecurity incident. The city’s Department of Technology identified an abnormality unrelated to the global IT outage while monitoring its systems on Thursday, July 18. The Department took swift action to significantly limit potential exposure, which included severing internet connectivity.

This proactive protective action has resulted in outages to some resident-facing IT services, which may take time to restore. However, the city’s 9-1-1 and 3-1-1 systems, as well as employee payroll, remain operational.

The city has engaged law enforcement and cybersecurity experts to eradicate the threat, comply with applicable laws and limit further risk. If individuals are impacted, they will receive notification.  

 

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