Department Mission: To enhance the quality of life, now and into the future, for people living, working and raising families in central Ohio through the economic, efficient, and environmentally responsible stewardship of superior public utilities.

State Budget Removes Drinking Water Protections Around City Reservoirs

State Budget Removes Drinking Water Protections Around City Reservoirs Columbus Department of Public Utilities Reacts to State Budget Amendment that Removes City’s Ability to Protect Drinking Water Supplies Around City Reservoirs. - learn more

2014 CCR Cover

Columbus Drinking Water Consumer Confidence Report Released The recently completed 2014 Drinking Water "Water for Living - Consumer Confidence Report" (CCR) is being delivered this week to water customers. It shows that the water pumped to over 1.1 million central Ohio customers meets or exceeds all state and federal health standards. Viewers will learn about the types and amounts of key elements in Columbus' drinking water. Includes "Water First for Thirst" (courtesy of Columbus Public Health), "The Best Deal Around," and more.  - learn more

Project Dry Basement

Project Dry Basement This program will cover the cost of an approved backflow prevention device for single and two-family homes in Columbus that have experienced sewer backups during wet weather. Sewer backups must be reported immediately to the 24-HOUR Sewer Maintenance Operations Center at 645-7102, 311 OR 645-3111. - learn more

Flooding and Water Leak Info

Flooding and Water Leak Info Information and resources for customers experiencing flooding and water leak issues such as:

  • Basement or yard flooding, water meter leaks
  • Leaks in the street or at at a hydrant, blocked storm drains causing street flooding &/or ice
  • Safety & cleanup information for basement flooding
  • How to locate your main water control valve to turn-off during an emergency
- learn more

Our Commitment to Water Quality

Our Commitment to Water Quality Columbus provides a variety of services to protect both surface & drinking water quality. We work with communities upstream to help reduce the impact of agricultural activities. In our own community, we partner with landowners adjacent to our reservoirs and monitor construction sites to limit sedimentation that can impact local waterways. We also protect the quality of life downstream by discharging clean water from our wastewater treatment plants. - learn more

Make Simple Lawn Care Choices

Make Simple Lawn Care Choices Choose native plants, spot treat problem areas, or better yet, consider less toxic alternatives such as beneficial insects. Use the mulching feature on your lawn mower instead of bagging the clippings, or better yet, create your own compost from your yard waste. Learn more about proper yard waste disposal. - learn more

Be Informed about Home Water Treatment Devices

Be Informed about Home Water Treatment Devices If you choose to purchase a home treatment device, independently research the product to make sure it does what YOU intend it to do. - learn more

Consumer Alert

Consumer Alert If someone identifies themselves as a city employee attempting to collect utility bill payment, please call us at 645-8276 to verify information. Our employees DO NOT collect bill payment in the field or over the phone; they wear a photo ID badge, a city-issued uniform. - learn more

Hydrant Flushing Season

Hydrant Flushing Season Can Cause Low Pressure, Rusty Water Check the schedule to see if hydrants are being flushed in your area & learn what to do if you are experiencing rusty water. Columbus Fire flushes daily, April 15 - July 24, 2015. Other municipalities run through October. - learn more

Water Main Breaks

Water Main Breaks Please report suspected water main breaks to 311 or 645 3111 immediately (weekdays 7 a.m. - 6 p.m.) or to 645-7788 after hours and weekends. Get answers to the most frequently asked questions about water main breaks. - learn more