Keep It Clean

    Hoover Crop  

The We All Live Downstream program offers simple steps you can take at home to  prevent water pollution .


Take a Tour

Watershed Signage

Signage installed at Griggs, O'Shaughnessy & Hoover Reservoirs invites park visitors to  take a self-guided tour along the shoreline & learn about the green infrastructure installed there.

Rain gardens, porous pavement & more can improve the quality of storm water entering the reservoirs that supply our drinking water.

Non-point Source Pollution

Stormwater Runoff

Protect our Waterways
Illustration Courtesy of NCDENR

What To Do if Your Pipes Freeze or Break

Hairdryer

If Your Pipes Freeze:

Thaw the pipe safely. If you know where the pipes are frozen, you can attempt to thaw them with a hair dryer. Using a low heat setting, wave the warm air back and forth along the pipe. It’s a slow but safe process.

Do NOT use an open flame to thaw frozen pipes. You could start a fire. Also, overheating a single spot can cause the pipe to burst.

Be prepared to turn off the main control valve (below right illustration). The pipe you are thawing may already be broken, cracked or split. Water could come gushing out as the pipe thaws.


If Your Pipes Break:
ShutOff Valve
Shut off the water and the water heater. If you can’t find the main control valve (illustration), or the valve doesn't work and water is leaking in the house, call the Division of Water at 645-8272 (Monday though Friday, 7 a.m. – 6 p.m.); after hours and weekends call 645-7788.

If You Can't Thaw Your Pipes:

If none of your faucets or fixtures are working and you can’t determine where the pipes are frozen, your service line may be frozen - you may need to seek assistance from a plumber.


Water Meter LocationLocating a Water Meter & Emergency Service Valve

Locate & mark your main control valve; show everyone in the house how to turn off water in an emergency. - learn more