City of Columbus

Contact Info

Department of Public Utilities
Contact Directory

Financial Assistance/Discounts
Payment Arrangements

Walk-in Payment Office:
Weekdays 7:30 am - 4:30 pm
111 N. Front Street 
Columbus, Ohio 43215
Free short-term Parking
(garage across Long St) 
After-hours Drop Box Available

Customer Service Phone:
614-645-8276
Weekdays 7 am - 6 pm
Email: 
[email protected] 

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PUBLIC UTILITIES:

• Home
• About Us
• Contractors
• Customers
• Document Library
• Projects
• Water Protection
  
• Seasonal Topics
• Volunteer Opportunities

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MOST REQUESTED:

• New Service
• Bill Payment Info
• Standards & Specifications
• Find a Certified Contractor
• Com-Til Mulch  
• FAQs
• Consumer Confidence
  Water Quality Report

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BILL RELATED LINKS:

• New Payment Portal
• More Bill Pay Options
• Rates & Information
• Average Costs
• Reduce Your Bill
• Meter Reading & Bill Calculation
• Leak Detection
• Leaks & Flooding
• Become More Green
• Connection Fees
• Cross Connection & Backflow

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